Delivery

Click for Christmas shipping information

⭐️ FREE shipping on all orders over £35 ⭐️

Same day despatch on orders placed before 2pm Monday-Friday.

Orders £35 and over are shipped free of charge. An Express Shipping upgrade is available for £1.50. All orders are sent using a tracked service.

 

UK, Channel Islands, Isle of Man

FREE Standard Shipping when you spend £35

Orders under £35:

Standard Shipping - £2.95
2-5 working days (Royal Mail Tracked48)

Express Shipping - £3.95
1-2 working days (Royal Mail Tracked24)

Guaranteed Next Working Day* - £8.95
1 working day (Royal Mail Special Delivery)

*Guaranteed next working day when ordered before 2pm Mon-Thu. Not available in some areas of the UK. Saturday delivery not guaranteed.

 

International

If your country is not listed, please contact us

Europe - £9.99
3-10 working days

USA & Canada - £25.00
5-21 working days

Korea - £25.00
7-21 working days

 

Click & Collect / Local Delivery

Click & Collect - Free
Collect 10am-2pm Monday-Friday from our offices

Local Delivery - Free
Available to LS6, LS6, LS8 & LS17 postcodes

 

DELIVERY FAQS

 

When will I receive my order?
Orders are despatched Monday-Friday. Most orders arrive in 1-2 days (Express Delivery), 2-3 days (Standard Delivery). International orders take 3-21 days. Occasionally orders may be delayed due to unexpected delays in the postal system. All delivery times (excluding Guaranteed Next Day) are an estimate and not a guarantee.

When will my order be despatched?
Orders placed before 2pm Monday - Friday are despatched the same day. Orders placed after 2pm and at weekends may be despatched next working day.

Help! My order hasn't arrived!
The vast majority of orders arrive quickly, but occasionally a parcel takes longer than expected. For UK orders please allow at least 14 working days, then contact us. For international orders, please allow at least 21 working days.

My order being shipped from the manufacturer, how long will it take?

Some larger items are shipped directly from the UK warehouse of the manufacturer. These deliveries take a little longer, however most are dispatched in 3-5 working days via next day courier.

Which delivery services do ScandiBugs use?

We use Royal Mail Tracked 24 for Express Delivery orders. Standard Delivery orders are sent Royal Mail Tracked 48. For some large/heavy orders we use DPD. International orders are sent Royal Mail Tracked or via international courier.

Do you ship to my country?

Yes! We have fixed shipping rates for all European countries, USA, Canada and Korea. We also ship to most countries worldwide, please contact us for a shipping quote before ordering. Please note: any import taxes and duties are the responsibility of the customer.